9 ENTDECKEN SIE UNSEREN YOUTUBE KANAL. ISGUS HAS BEEN FIRMLY ROOTED IN VIENNA FOR OVER FOUR DECADES... With eleven employees, the team is small but well positioned: seven technicians provide technical support, two sales professionals look after customers, supported by two part-time administrative staff. “What I appreciate most is the fantastic team as well as the teamwork we practise”, emphasises Franz Hornbacher. Openness, flat hierarchies and an always open office door characterise the corporate culture. The customer structure is particularly influenced by the public sector, with the service sector, transport and industry also playing an important role. Trade in general is also strongly represented. A special feature of Austria and at the same time a major challenge are the more than 800 collective agreements that shape the market.These collective agreements vary greatly and must be fully mapped in time recording. “This makes the work difficult, because it is highly complex”, explains Mr Hornbacher, branch manager in Vienna. This is where our ZEUS® software solution shows its strength: it is highly flexible and scalable, enabling it to cover the wide variety of both collective and company-specific agreements – a clear competitive advantage. Franz Hornbacher embarked on his career at ISGUS in 2001 without any prior knowledge of time recording. “I was looking for a job that sounded exciting – and it still is today“, he says. Since 2008, he has been managing the Vienna branch with great dedication. He particularly appreciates the freedom in how he can organise his work and the trusting customer relationships that the team has built up. The Austrian managing director has clear plans: “As the Austrian market offers real potential, we intend to expand our team to up to 20 employees in the medium to long term.” With this staff reinforcement and the proven product portfolio, he believes the Vienna branch is well positioned to continue growing and meet the demands posed by a dynamic market. At ISGUS, we do not only think across boundaries, but also works across borders, which is why the Vienna branch also manages projects at locations outside Austria. ISGUS Austria supports customers whose systems are networked from Vienna via Hungary, the Czech Republic, and across Europe to China. One milestone that Franz Hornbacher is particularly proud of is the long-term cooperation with one of Austria’s leading industrial companies, that decided to equip its global subsidiaries with ISGUS terminals. This project shows how the Vienna branch is able to set international standards with innovative solutions in combination with long-term customer support. Our Vienna branch Traditionally ahead of time ISGUS in the heart of THE Alpine republic
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