When you’re investing in a digital Workforce Management from ISGUS, you’re also choosing a service experience built around your needs. With our digital Customer Service Portal, getting help is no longer a hassle. Whether you're solving issues on your own or reaching out to our experts, everything you need is in one streamlined platform ready when you are.
We know that every second counts. That’s why our Customer Service Portal is designed to put speed, clarity, and control in your hands. It’s simple to register and intuitive to use. Once logged in, you can:
You’re never left wondering what’s happening with your request, full transparency, every step of the way.
Prefer self-service? Our knowledge center offers quick answers and practical guides that cover everything from time tracking configuration to hardware troubleshooting. It’s searchable, categorized, and updated regularly by our support team.
Want personal assistance? Just submit a ticket. Choose the relevant category, provide a few key details, and your request is instantly routed to the right team. No back-and-forth, no delays. The clearer your message, the faster we resolve it.
Every support journey is tracked in your portal. See when your request is received, who’s handling it, what stage it’s in and when it’s closed, we’ll notify you right away. It’s support you don’t have to chase.
Our Customer Service Portal isn’t just about solving problems. It’s about helping you work smarter, reduce downtime, and stay focused on what matters most: running your business. Whether you're in the driver’s seat or need our guidance, we’ve built a support experience that adapts to you.
