The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. For detail information on the subject of data protection, please refer to our data protection declaration listed below this text.
Responsible person
The responsible authority is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
The responsible authority for data protection on this web site is:
ISGUS GmbH
Oberdorfstr. 18-22
78054 Villingen-Schwenningen
Germany
Phone: +49 7720 393 0
Mail: info@isgus.de
Imprint: https://www.isgus.com/legal-notice/
Data protection officer
ISGUS GmbH
Data protection officer
Oberdorfstr. 18-22
78054 Villingen-Schwenningen
Germany
Phone: +49 7720 393 0
Mail: datenschutz@isgus.de
External Hosting
Our websites are hosted by Host Europe (www.host-europe.de). Host Europe automatically collects and stores information in so-called server log files, which your browser automatically transmits. This information is used for the analysis of attacks on our website, for technical error analysis and to provide information to government authorities if this is required by law.
These data cannot be assigned to specific persons. This data is not merged with other data sources. The use of the hoster is for the purpose of providing our web offer and was contractually obligated by us, in accordance with Art. 28 GDPR, to comply with applicable data protection laws. The collected data will be deleted automatically after a period of seven days at the latest.
Data protection
The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration. This data protection declaration explains which data we collect and what we use it for. It also explains how this is done and for what purpose.
We would like to point out that data transmission on the Internet (e.g. communication by mail) can have security gaps. A complete protection of data against access by third parties is not possible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
This data is not merged with other data sources.
These data are recorded on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of his website – for this purpose the server log files must be recorded. The collected data will be deleted after a period of seven days at the latest.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, insofar as your enquiry is connected with the fulfilment of a contact or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), provided that the enquiry was made.
The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Request by mail, phone or fax
If you contact us by mail, phone or fax, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your inquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases the processing is based on your consent (Art. 6 (1) (a)( GDPR) and/or on our legitimate interests (Art. 6 (1) (f) GDPR), as we have a legitimate interest in the effective processing of the enquiries addressed to us.
The data sent to us by you via contact requests will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Matomo (former Piwik)
Our website uses “Matomo” (formerly “Piwik”), a web analytics service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zeeland. Matomo does not store any cookies on your end device. The following data is stored:
Our website uses Matomo with the setting “Anonymous Visitors’ IP addresses”. Thus IP addresses are processed in a shortened form, a direct personal relation is excluded. The software is set in such a way that the IP address are masked (e.g. 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer. The IP address transmitted by your browser via Matomo is not merged with other data collected by us.
Newsletter data
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or only on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.
The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 (1) (a) GDPR). You can revoke your consent to the storage of the data, the e-mail address as well as its use for sending the newsletter at any time, for example by using the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data that you provide us with for the purpose of subscribing to the newsletter will be stored in our database until you unsubscribe from the newsletter. In addition, your address will be stored by our newsletter provider Mailchimp for the purpose and only for the duration of the technical processing in the course of the respective individual mailing. After sending, your data will be deleted immediately by our newsletter provider, but will remain in our database.
Data Processing by Social Networks
We maintain publicly accessible profiles on social networks. The social networks we use are listed below. Social networks such as Facebook, Instagram, LinkedIn, XING, and YouTube generally analyze user behavior extensively when you visit their websites or websites that contain integrated social media content (e.g., Like buttons or advertising banners). Visiting our social media profiles triggers numerous data processing activities relevant under data protection law. In detail, if you are logged into your Social Media account and visit one of our social media profiles, the operator of the respective social media platform may associate your visit with your user account. Your personal data may also be collected even if you are not logged in or do not have an account with the respective social media platform. In such cases, data collection may occur, for example, through cookies stored on your device or through the collection of your IP address. Using the data collected in this way, Social Media platform operators can create user profiles in which your preferences and interests are stored. This allows interest-based advertising to be displayed both within and outside the respective social media platform. If you have an account with the respective social network, interest-based advertising may be displayed on all devices on which you are or have been logged in.
Please also note that we cannot track all processing activities on social media platforms. Depending on the provider, additional processing activities may therefore be carried out by the operators of the Social Media platforms. Further details can be found in the terms of use and privacy policies of the respective social media platforms.
Legal Basis
Our Social Media presence is intended to ensure the broadest possible visibility and communication through social networks. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. Any analysis processes initiated by the social networks themselves may be based on different legal grounds specified by the respective social network operators (e.g., consent pursuant to Article 6(1)(a) GDPR).
Joint responsibility and exercising your rights
When you visit one of our Social Media profiles (e.g., Facebook), we and the operator of the respective Social Media platform are jointly responsible for the data processing activities triggered during your visit. You may exercise your rights (access, rectification, erasure, restriction of processing, data portability, and complaint) both against us and against the operator of the respective Social Media platform. Please note that despite the joint responsibility arrangement, we do not have full influence over the data processing activities of social media platform operators. Our ability to influence such processing is determined primarily by the corporate policies of the respective provider.
Retention period
Data collected directly by us through our Social Media presence will be deleted from our systems as soon as the purpose for its storage no longer applies, you request deletion, withdraw your consent to storage, or the purpose for data storage ceases to exist. Mandatory statutory provisions, particularly retention obligations, remain unaffected. We have no influence over the retention period of data stored by social network operators for their own purposes. For further details, please consult the privacy policies of the respective social network operators.
Social Networks used
7.1. LinkedIn
We maintain a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
LinkedIn uses advertising cookies. If you wish to disable LinkedIn advertising cookies, please visit: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. Further information can be found in LinkedIn’s Privacy Policy: https://www.linkedin.com/legal/privacy-policy.
7.1.1 Use of LinkedIn Lead Gen Forms
We use lead generation tools for customer acquisition. In particular, we use LinkedIn Lead Gen Forms to provide information about products, services, and events that may be of interest to you.
When you submit a Lead Gen Form, selected information already stored in your LinkedIn profile is transferred to ISGUS for further processing for marketing and sales purposes. We use this information to provide you with additional information, products, services, or invitations to events.
The data received may also be shared with authorized sales partners of the ISGUS Group located in Germany, Switzerland, Austria, the United Kingdom, and the United States.
The following categories of data may be processed:
The legal basis for this processing is your consent pursuant to Article 6(1)(a) GDPR. You may withdraw your consent at any time using the contact details provided above. Following withdrawal, no further processing of data obtained through LinkedIn will take place. Processing activities carried out before the withdrawal remain unaffected.
Lead data submitted through LinkedIn is automatically deleted by LinkedIn after 90 days. Further information can be found in LinkedIn’s Privacy Policy: https://www.linkedin.com/legal/privacy-policy.
7.2. YouTube
We operate a YouTube channel to provide information about our products and services.
When you visit YouTube, Google LLC, Amphitheatre Parkway, Mountain View, CA 94043, USA, as the operator of YouTube, stores and processes personal data in accordance with Google's Privacy Policy: https://policies.google.com/privacy.
Our website also uses plugins from YouTube. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website containing a YouTube plugin, a connection is established to YouTube’s servers. In doing so, YouTube is informed which of our pages you have visited. If you are logged into your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is based on our legitimate interest in presenting our online content in an appealing manner pursuant to Article 6(1)(f) GDPR. Further information on the handling of user data can be found in YouTube’s Privacy Policy: https://www.google.com/policies/privacy/.
Some of the content on this website is created or revised with the support of Artificial Intelligence:
The above-mentioned applications are used exclusively as supporting tools for the creation, optimization, and structuring of content. No content is published automatically. No personal data of customers, prospects, or employees is entered into or processed by the above-mentioned AI applications during the creation or revision of content. The use of these AI applications is based on the legitimate interest of ISGUS in ensuring efficient and modern communication and marketing processes in accordance with Article 6(1)(f) GDPR.
Further information on data handling can be found in the respective providers’ privacy policies.
These privacy notices also apply to our Social Media profiles on LinkedIn and YouTube.
Applicant data
If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) to the extent that this is necessary to decide whether to establish an employment relationship. The legal basis for this is § 26 Federal Data Protection Act (BDSG) under German law (initiation of an employment relationship) and – if you have given your consent – Art. 6 (1) (a) GDPR. Consent may be revoked at any time. Within our company, your personal data will only be passed on to persons involved in the processing of your application.
If the application is successful, the data submitted by you will be stored in our data processing system on the basis of § 26 Federal Data Protection Act (BDSG) and Art. 6 (1) (b) GDPR for the purpose of carrying out the employment relationship.
Relation period of the data
If we are unable to offer you a job, if you reject a job offer or if we withdraw your application, we reserve the right to keep the data you have submitted with us for up to 6 months from the end of the application procedure (rejection or withdrawal of the application) on the basis of our legitimate interests (Art. 6 (1) (f) GDPR). The data will then be deleted and the physical application documents destroyed in accordance with data protection laws. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period has expired (e.g. due to an imminent or pending legal dispute), the data will only be deleted when the purpose for further storage no longer applies.
Admission to the applicant pool
If we do not make you a job offer, there may be the possibility of including you in our pool of applicants. If you are accepted, all documents and details from your application will be transferred to the applicant pool so that we can contact you in the event of suitable vacancies.
Admission to the applicant pool is based solely on your express consent (Art. 6 (1) (a) GDPR). This consent is voluntary and has no relation to the current application procedure. The person concerned can revoke his/her consent at any time. In this case, the data will be irrevocably deleted from the pool of applicants, unless there are legal reasons for retention.
The data will be irrevocably deleted from the applicant pool no later than two years after consent has been granted.
ZEUS® mobile App
The ZEUS® mobile App is used to record working hours, absences and operating data. ZEUS® mobile transfers this data exclusively to the ZEUS® Time and Attendance system specified during registration for the purpose of further processing. For this data transfer, authorisations for mobile or WLAN network access are required. ZEUS® mobile does not transfer any data to the manufacturer (ISGUS) of the app.
During registration, an internal application ID is generated in order to ensure that the registration is permanent. No device-specific identification features are used. The location can be accessed during booking entry, if this is required by the corresponding facility in the ZEUS® Time and Attendance system. Personal data such as names, bookings and display values for offline information managed in ZEUS® mobile are encrypted and cannot be accessed directly by third parties.
Customer Service Portal powered by Zendesk
If your organization is already in our CRM, key details like your address are synced with our support system, Zendesk, to ensure your requests reach the right team quickly. When you register on the customer portal, we also store your name and email to provide personalized service. By submitting a request, you agree to Zendesk’s privacy policy regarding data storage and processing.