Scheduling employees for the various shifts available in healthcare is no easy task. On the one hand, of course, the current staffing requirements, which can quickly fluctuate greatly, must be taken into account. On the other hand, nursing staff with the right qualifications must be planned, taking into account the hours already worked. The goal is to always achieve staffing levels that meet demand on all wards, while minimizing overtime as much as possible.
Anywhere, anytime access to scheduling is also paramount to proper coverage of a 24 hour 7 days week demand for planning, so with the ISGUS Mobile app employees can access their schedules, and view changes by co-employees for shift swapping. Requests for time off in advance that send automatic e-mails to supervisors, along with notifications of shift time anomilies give supervisors access to changes to pivot and stay on top of their most important focus premium customer service.
You can’t manage what you don’t’ measure so historical reporting of trends and exceptions can give upper management the big picture story of how departments and job class of employees are performing and adhering to corporate policies.
The ISGUS modules TAM Time and Attendance and TAM Staff Scheduling ideally complement each other. As a result, all time data as well as absence planning are available to the planner when planning shifts. In addition, the ISGUS solution ensures that all employees are automatically calculated correctly. No matter whether night bonuses, weekend flat rates or the normal daily rate apply.
Shift offer and shift swap for all needs
Short-term staff shortages or even a short-term increase in demand are commonplace in the healthcare sector. The rapid response and adaptation of personnel is important.
With the shift offer, planners have the opportunity to offer shifts for previously unplanned employees. These can accept this offer flexibly via smartphone or tablet and thus fill the vacant position.
If employees themselves realize that they are prevented, they can simply look for replacements via the shift swap option without having to call in the planner.
TAM Staff Scheduling
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